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上饶市经济技术开发区生态环境局 回复：

反映人：

   您好！

   您所反映的问政江西函件已收悉，现将有关情况回复如下：

   首先，衷心地感谢您对环保工作的监督和支    持！一直以来，区生态环境局始终把“环境质量 、环境安全”作为环保工作的生命线。

   关于投诉人反映“我是上饶经开区美地印象住户，今年入住房子之后我们感觉到到房内一直有喝嗡的声音，夜晚最明显，严重影响到我一家人的正常生活，于是我们找到物业反映情况，物管组织人员查找未果，后经过现场观察发现二次供水泵房设置正在两个主卧室下面负一楼，噪音由此产生，向物业反馈物业让我在家适应一段时间，我们有尝试过适应，没有效果;噪音导致晚上无法入睡，睡着了只要一醒就没办法再次入睡。只能拿睡袋到车里补觉。该二次供水泵房建设，违反了国家关于《二次供水工程技术规程》中规定的水泵房不应该设置在住房的四周及直下层。同时开发商还没有对二次供水泵房加装隔音降噪及减震设备，导致供水设备产生很大的噪音、震动音直接传到正上方的居民家中，尤其以两个主卧室噪音特别严重。我们给物业，上饶12345，环保局，多次反映此问题但是一直没有得到解决。我们已经无法正常生活，影响正常工作学习，精神已经崩溃”的信访情况。

经核查，投诉人反映存在噪声的水泵房，位于美地印象小区65栋一单元负一楼停车场内，在对水泵房进行观察期间，执法人员发现，水泵房因需要对高楼层住户居家用水进行二次供水，在供水时会不可避免地产生短暂的、振动频率较高的固体传导噪声，又因水泵房内仅有供水设备存在，所以现场会存在较为嘈杂的声音。

4月7日上午，经开区生态环境局与美地印象小区物业一同查看了投诉人反映存在噪声的水泵房，4月11日下午，经开区生态环境局与兴园街道办事处一同前往投诉人住处，与投诉人进行进一步沟通，并与当天夜间23：00，经开区生态环境局工作人员与第三方检测公司再次前往投诉人住处，对投诉人现场指出的噪声源进行了现场监测，结果显示噪声相关指标均在规定范围内。

4月22日，因再次接到信访人投诉，经开区生态环境局执法人员与兴园街道办事处工作人员再次前往投诉人反映的水泵房处，并就水泵房的隔音减震改造工作进行了协调，但因疫情防控工作需求，目前全市保持静态管理，相关工作暂时无法展开，我们将在静态管理解除后第一时间督促相关工作的推进。

目前，本单位已设立投诉电话：8455209，欢迎您在工作时间反应情况，我们将给您一个满意的答复。                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

感谢您一直以来对环保工作的支持和理解。

          上饶市经济技术开发区生态环境局

         2022年5月10日

回复时间2022-05-10 15:36:27

《问政江西》栏目组 回复：

您好，您所反映的问题已转交至上饶经开区“五型”政府建设领导小组办公室，敬请关注处理结果。

回复时间2022-05-06 17:46:11

网友：脑瓜子嗡嗡的        2022-05-16 23:31:45 发表评论：
供水时不可避免的产生短暂的噪音，这就是胡扯，24小时不间断的噪音说成是短暂的。
噪音检测公司刚来检测的是等效声级，在我的提醒下才测倍频带升压级，设备都用不熟悉，也没有对噪音如何传导做分析。而且只测了一次，在这一次中我家平均没有超，但是瞬时超标60%，一楼平均之后都超标16%以上。一楼没投诉就不算是超标了是吧。
从4月7日到5月16日一个多月，一点进展都没有。解决办法我都给准备好了，一点动作都没有。